Comparison table
Why Customers Choose Luminor Beauty
|   | Luminor Beauty | OTHERS |
|---|---|---|
Complete 5-Piece Facial Kit (Everything In One) |
||
Professional Facial Technology For Home Use |
||
Brings the salon to your home |
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Premium Self-Care Experience |
Results Our Customers Experienced
90%
of users said the ice facial roller helped calm and refresh their skin after cleansing.
93%
of customers say their skin feels noticeably cleaner after using the ClearSkin Facial Kit.
88%
of customers say the ultrasonic skin scrubber helped reduce the appearance of clogged pores.
92%
of customers say the ClearSkin Facial Kit made their skincare routine easier and more enjoyable.
Testimonials
FAQ
Shipping Policy
📦 Shipping Policy
At Luminor Beauty, we are committed to delivering your order safely, reliably, and as quickly as possible. Please review the details below regarding our shipping process.
Shipping Information
🇿🇦 South Africa Only
We currently ship anywhere within South Africa.
Standard Shipping: R99
Estimated Delivery Time: 8–12 business days
Delivery times are estimates and may vary depending on your location and courier operations.
At this time, we do NOT offer international shipping.
Address Accuracy
Please ensure your shipping details are correct at checkout.
We cannot be held responsible for delays or delivery issues resulting from incorrect or incomplete addresses provided by the customer.
If you notice an error after placing your order, please contact us immediately at:
📧 luminor.beauty@gmail.com
Delivery Delays
While we strive for timely delivery, occasional delays may occur due to factors beyond our control, including courier disruptions or high shipment volumes.
We appreciate your patience and understanding in such situations.
Damaged or Missing Packages
If your order arrives damaged or you believe it has been lost in transit, please contact us within 48 hours of the expected delivery date.
Kindly include:
Your order number
A brief description of the issue
Photos (if applicable)
Our team will investigate and resolve the matter promptly.
Contact Us
If you have any questions about your shipment, our support team is here to assist you.
📧 Email: luminor.beauty@gmail.com
📍 Based in South Africa
📦 Shipping Policy
At Luminor Beauty, we are committed to delivering your order safely, reliably, and as quickly as possible. Please review the details below regarding our shipping process.
Shipping Information
🇿🇦 South Africa Only
We currently ship anywhere within South Africa.
Standard Shipping: R99
Estimated Delivery Time: 8–12 business days
Delivery times are estimates and may vary depending on your location and courier operations.
At this time, we do NOT offer international shipping.
Address Accuracy
Please ensure your shipping details are correct at checkout.
We cannot be held responsible for delays or delivery issues resulting from incorrect or incomplete addresses provided by the customer.
If you notice an error after placing your order, please contact us immediately at:
📧 luminor.beauty@gmail.com
Delivery Delays
While we strive for timely delivery, occasional delays may occur due to factors beyond our control, including courier disruptions or high shipment volumes.
We appreciate your patience and understanding in such situations.
Damaged or Missing Packages
If your order arrives damaged or you believe it has been lost in transit, please contact us within 48 hours of the expected delivery date.
Kindly include:
Your order number
A brief description of the issue
Photos (if applicable)
Our team will investigate and resolve the matter promptly.
Contact Us
If you have any questions about your shipment, our support team is here to assist you.
📧 Email: luminor.beauty@gmail.com
📍 Based in South Africa
Refund Policy
Return Policy
At Luminor Beauty, we have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at luminor.beauty@gmail.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at luminor.beauty@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products).
We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at luminor.beauty@gmail.com.